Privacy Policy

At Amex Biotech, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from www.amexbiotech.com.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

• Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping/billing address, and payment details.
• Non-Personal Information: This includes information like your IP address, browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: Your personal information is used to process your orders, manage payments, and arrange shipping.
• Customer Support: We may use your information to respond to inquiries, provide customer support, and handle any issues related to your order.
• Improve Website Functionality: Non-personal data helps us analyze website traffic and user behavior to improve our website's performance and usability.
• Marketing Communications: With your consent, we may send you promotional emails or newsletters about new products, services, or offers. You can opt-out at any time.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties to fulfill the following purposes:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our website and delivering products to you.
• Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests from authorities.

4. Security of Your Information

We implement a variety of security measures to protect your personal information:

• We use industry-standard encryption technologies (SSL) to safeguard sensitive data like payment information.
• Only authorized personnel have access to your personal data, and we regularly update our security practices to prevent unauthorized access or breaches.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use the site:

• Cookies help us remember your preferences, track items in your shopping cart, and provide personalized content.
• You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If any of your information is incorrect or outdated, you can request a correction.
• Deletion: You can request the deletion of your personal data under certain circumstances, such as when it’s no longer necessary for the purpose it was collected.
• Opt-Out: You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails or contacting us directly.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date, and continued use of the website after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@amexbiotech.com.